After a summer hiatus, Eric Kintz is back with a post on Dissociative Identity Marketing. In an era of marketers scrambling for the latest on interactive marketing and/or behaviorial targeting, Eric asks simply:
So what do you think? Is “dissociative identity marketing” the latest fad or the ultimate customer centric marketing?
I am afraid I am going to cop out on this one as it is, by all means, both. In fact, on Wikipedia's definition of a fad, the personas that Kintz identifies (particularly blogs and social networks) are listed as the latest fads.
On the other hand, I believe experimentation in these spaces is not just customer-centric but good business. Companies like Starwood experimenting in Second Life and Unilever's Axe Gamekillers on MySpace are "risks" worth taking. The smarter marketers get in these arenas, particularly if they can foster these skills in-house, the better off they will be. It may be a fad one day (see: Search) and an invaluable marketing competency the next.
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