By Cara Brooke Schultz
It seems as if everyone is tweeting these days. In fact, your boss might even encourage you to write tweets. However, after reading an article on imediaconnection.com, I felt compelled to throw a few tricks of the trade out there. iMediaConnection rounded up a few sceneries when you should refrain from tweeting:
- Do not tweet when you are in the middle of a crisis. If something terrible happens and you are dealing with a ton of negative feedback from customers, stay calm and try to rectify the situation prior to tweeting. One tweet announcing the change is enough.
- Try to steer clear of all negativity on your twitter page. There is no reason to make fun of another company, a geographical location, or another person. Although you might think you are being funny, chances are you will offend someone.
- Do not post everything online for the world to see. Always get the go ahead to broadcast breaking news, new deals or any developments that might come up in the office. Most likely, your boss will want to wait before making the news public.
I also wanted to add a few suggestions to the list:
- Don’t write negative tweets about your competition. Your customers like you for several reasons, highlight those reasons and leave out the negativity!
- Think before you tweet. Have well-thought out and spelling-error free tweets before making them live online. Remember, tweets cannot be edited once they go live, so do a thorough edit before posting.
Before writing your next tweet—take these ideas into account—it will help create a positive twitter experience.