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June 08, 2006

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» Marketers Must Not Enable Spyware Agents from AttentionMax
Will Waugh at the Association of National Advertisers warns about advertisers unknowing participation, through brokers, in spyware dissemination.This is a serious problem. Putting the scumbag spyware people aside, marketers ... [Read More]

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Brokerblogger

Thanks for the referral link to my blog post, Will.

I just wanted to comment that while you are right about the advertiser's responsibility to police and complain to their online ad broker for spyware related ad placement, Google (the #1 ad broker) has resisted human editor policing in the past on other similar issues. So, it is hard to follow through with eradicating the problem unless the advertiser is prepared to give up the #1 broker.

Even with strict policies in place, Google has (in the past) mainly tried to "do no evil" through computer algorithmic adjustments which don't always work as well as Yahoo's human editor involvement does.

This is why I believe Google has a much longer "red" indicator bar graph line than Yahoo in this recent study entitled "The Safety of Internet Search Engines - SiteAdvisor" = http://www.siteadvisor.com/studies/c1.html

That study's ( http://www.siteadvisor.com/studies/search_safety_may2006.html#paid ) rating criteria involved many negative things including spyware dissemination = http://www.siteadvisor.com/press/faqs.html#q2

To be fair, all online ad brokers are guilty to a certain degree, because, IMO, they earn more money by keeping the spyware ridden ad placements.

Max Kalehoff

"Unknowing participation, through brokers, in spyware dissemination" is a a bad excuse for advertisers, and consumers will not be sympathetic, nor should industry watchdogs. Just as it is an advertiser's obligation to ensure its oversees manufacturing partners are not engaging in child labor, it also is their duty to ensure that their online advertiser partners are not violating consumer privacy and trust. Agents are extensions of the brand, so brands must be extremely diligent here, especially with the temptation to give in and look the other way when the direct-response ROI is so high. What makes this scenario disturbing is that it is often junior executives -- with high pressure to meet performance stats -- who are responsible for overseeing the in-the-weeds services that shady agents provide.

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